At Fluorite Crystal LLC, we strive to provide only the highest quality crystals to all of our customers. We understand, however, that sometimes products may not meet your individual needs and expectations. To ensure our customers satisfaction, we offer a return and exchange policy.
If you are not completely satisfied with your purchase, you may return it within 30 days of the original purchase date for a full refund or exchange. All returned items must be in the same condition as when they were originally purchased and include all original packaging and materials.
Please contact us at firstname.lastname@example.org or 772-362-1212 for instructions on how to return or exchange your item. We will respond as soon as possible with instructions and an authorization number.
We will not accept any returns without an authorization number. All returns and exchanges must be shipped prepaid and insured. Fluorite Crystal LLC is not responsible for items damaged or lost in transit. Shipping charges are nonrefundable.
We appreciate your business and thank you for your patronage.